We guarantee our prices! If you find a jewellery item for a lower price on another website let us know within 10 days of your purchase and we'll refund you 110% of the difference.
We also guarantee to beat any price from another website before purchase. Learn More
Free Shipping on Everything
Diamond Manufacturers is pleased to offer free shipping on all orders. All orders are dispatched fully insured, so that your order shipment is always risk-free. All orders going to a UK address are shipped with Royal Mail’s Special Next Day Delivery and need to be signed for, so we recommend for you to make arrangements to ensure someone is available at the shipping destination. An email confirmation will be sent to the address you provide to inform you when your order is being dispatched.
If you prefer, we can ship your order to an address other than your billing address. As a security precaution, we require that your alternate shipping address be on file with your credit card company. This step helps protect you from fraudulent charges to your credit card.
We offer worldwide free shipping for all of our products. When ordering from Diamond Manufacturers, the recipient is the importer of the product (s) and must comply with all the laws and regulations of the destination country. International orders are shipped fully insured via Royal Mail International Recorded Signed For. If you prefer, express shipping orders can be shipped fully insured via FedEx for an additional cost of £35. FedEx orders cannot be delivered to a P.O. Box.
Free Return Shipping
At Diamond Manufacturers we are committed to superior customer service, quality products and your complete satisfaction. If for any reason you are not entirely satisfied, simply return it to us within 30 days from receipt and we will gladly refund your money including delivery costs or exchange the goods.
Below are listed the benefits of our returns policy:
*100% Risk Free Shopping
*Unconditional Money Back Guarantee, 30 days from receipt
*Full Refunds
*Easy Free Returns
*Free Exchanges
We offer free return shipping so we will reimburse the costs for returning the item to us. Please note that items must be returned fully insured using Royal Mail’s Special Next Day Delivery in order to receive a credit for the shipping costs incurred.
You do not need to tell us why you were disappointed, but we will be happy if you do.
Our No Questions Asked 30-Day Money Back Guarantee is also valid for International orders. When returning an International order from outside the E.U. please ensure that you complete all the relevant paperwork for Customs, including the reason for the return, as if you fail to do so we will not be able to accept your returned order. International return shipping costs are non refundable.