All our customer service staff has been extensively trained on diamonds and jewellery before they make it to the phones, emails and chat. We aim to provide the best buying experience on the internet, by exceeding your expectations on every communication.
Our engagement ring and diamond experts have a passion for customer service and diamonds, and are not paid on commission, so you never feel pressured. We don’t employ sales people.
More importantly, our engagement ring and diamond experts are able to view the specific diamonds and settings that you are interested in, being therefore able to convey specifics not available through certificates.