The company’s commitment to deliver a streamlined, satisfying shopping experience means customers save time and money. In addition to free next day delivery, free returns, and free extended returns to 05 August 2013, purchasers are also entitled to a double the difference price refund if they find the same item for less on another website or shop.
Many of our customers have written us great feedback, letters and product reviews. After all we don't just expect you to take our word for it.
Our Double-the-Difference Price Guarantee means that if you find the same item for a lower price on another website or shop let us know within 30 days of your purchase and we’ll refund you double the difference. We also guarantee to beat any price from another website or shop before purchase.
At Diamond Manufacturers we are committed to the best customer service, quality products and your complete satisfaction. If for any reason you are not entirely satisfied, simply return your purchase to us by 05 August 2013 and we will gladly refund your money including return postage costs - or we can easily exchange your item for another item. No questions asked, but feedback is always welcome.
We are confident that you will be delighted with your purchase. However, if it doesn't impress we will reimburse you for the postage costs for returning the item to us. You can also return your purchase in person at our London offices by making an appointment.
All orders placed by 3pm ship the same day. We also offer a same day delivery service in the London area, where all orders placed by 3pm are received by 10pm the same evening. Most custom jewellery ships within one day.
Every single item is in stock, available for viewing and delivered the next day if ordered before 3pm.
Your privacy is important to us. We use the latest technology to ensure your information is safe so that you can have fun shopping.
All our customer service staff has been extensively trained on diamonds and jewellery before they make it to the phones, emails and chat.We aim to provide the best buying experience on the internet, by exceeding your expectations on every communication.
As a diamond jeweller who cares about the quality of our products, we back these with a warranty which covers your jewellery purchase for cleaning, adjusting, prong tightening and rhodium plating. You will also receive Free Ring Sizing for life with every ring your purchase from us.
No hidden extras, the price you see is the price you pay. VAT is included, and we do not charge for anything else from delivery to gift wrapping and messaging.
Your purchase will be carefully packaged by our fulfillment team. Although your purchase comes in a beautiful gift box, the outer packaging is large and discreet as we don’t include the company name.
At DiamondManufacturers.co.uk all our diamonds are conflict-free and come with written guarantees. At Diamond Manufacturers we deal directly with sightholders of the DTC (The Diamond Trading Company), the world’s largest diamond miner. We only deal with our associated companies whom, like us, proudly adhere to and enforce the standards established by the Kimberley Process, an international system that polices the trade of diamonds to ensure they are from sources free of conflict. All Diamond Manufacturers diamonds are guaranteed to be conflict free. If one of our associates was ever found to be in violation of that process, we would immediately stop working with them. We will continue to support and promote any process that works towards maintaining the human rights and best working conditions in the diamond trade. Diamond Manufacturers is a global strong conflict-free supporter and has a zero-tolerance policy toward conflict diamonds.