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Return & Refund Policy

We are committed to superior customer service, quality products and your complete satisfaction.

If you are unsatisfied with your product, return it by and we will refund your money in full.

Our policy gives you:

  • Unconditional Money Back Guarantee for UK and International Orders;
  • Full Refunds;
  • Easy Returns, Free for UK Buyers;
  • Free Exchanges; and
  • 100% Risk Free Shopping.

Need to return an item?

If you would like to exchange your item(s) or get a refund just send us the item(s) in its original condition, with the original packaging and paperwork, before .

What our customers say:

"Unfortunately the ring did need to be resized, but that was done quickly and efficiently and I had the ring delivered back several days before quoted return time."
Date 02/07/12 Rated by: tyskie From: Review Centre

"The ring had to be resized and this was done speedily and efficiently. Diamond Manufacturers even paid the return secure carriage at no cost to myself."
Date 26/06/12 Rated by: Royhjenkins From: Review

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