Welcome to the DiamondManufacturers.co.uk website terms and conditions for use. Diamond Manufacturers provides this site an an informative resource to learn about diamonds and find the engagement ring of her dreams, as well as a retail portal for loose diamonds and fine jewellery. If you have any questions relating to these terms and conditions please do not hesitate to contact our engagement ring and diamond experts at email@example.com or by free phone on 0800 530 0541 from the United Kingdom or +44 800 530 0541 from outside Great Britain. These Terms and Conditions govern your use of, and any purchase from, the Diamond Manufacturers website, and constitute and agreement between you and Diamond Manufacturers. Diamond Manufacturers reserves the right to change or modify and of these Terms and Conditions or any policy or guideline of this website at any time, and at its sole discretion. Any variations or modifications will be effective immediately upon posting of the revisions on this website. By using this website, you are agreeing to all of the Terms and Conditions, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions.
Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts and as a result are the only people entitled to transact through this site. Any other individuals who are unable to perform legally binding contracts are prohibited from ordering goods using this site. If you do not qualify please do not use this website.
Sometimes with the volume of orders we receive, an item can go out of stock before we're able to post notification to the website. If this happens, we will notify you personally so we can help you find another item. Where a higher specification is available we will happily upgrade your stone under our discretion and only where possible at no extra cost. We may contact you to inform you of possible diamond choices before we commence producing your item. This is to ensure that you are completely satisfied with the specifications of the diamond chosen.
All the prices stated on the Website are in British Pounds (GBP) and include VAT at 20%. You will be billed in British Pounds (GBP) and if you purchase from outside the UK, currency fluctuations and credit card charges may make a difference to the amount billed on your credit card. Due to the fluctuating prices of the constituent elements of the products, the price of the products stated on our Website may vary if there is a delay between the time of the order and when payment in full is received by Diamond Manufacturers and in these circumstances you may be requested to make an additional payment before the products can be dispatched to you. All products must be paid for in full before being dispatched. If paying by bank wire transfer this process can take a few days depending on the banks. Diamond Manufacturers holds no liability resulting from errors and/or delays caused due to our bank.
Diamond Manufacturers offers the web's lowest prices on engagement rings, diamonds and diamond studs. We do not negotiate prices on our products and all of our prices are final. We may from time to time offer promotional discount codes (either directly or via third parties) which may apply in respect of any, or certain specified, purchases made though this Website. Such codes may only be applied to purchases of full-price items and cannot be used in conjunction with any other offer or discounts. Irregularly, data, including prices, may be inaccurately displayed on our website due to database or typographical errors. While we endeavor to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honour inaccurate or incorrect prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice.
Diamond engagement rings = Ernest Jones, Beaver Brooks, Mappin & Webb, Goldsmiths & Boodles.
Diamond stud earrings = Ernest Jones, Beaver Brooks, Chisholm Hunter & Pravins.
Diamond solitaire pendants = Ernest Jones, Fraser Hart, Pravins & Beaver Brooks.
Plain wedding rings = Ernest Jones, Chisholm Hunter, H. Samuel, Pravins, BeaverBrooks, Mappin & Webb & Goldsmiths.
Diamond solitaire engagement rings Platinum & 18ct white gold settings 0.50ct (carat), 0.66ct (carat) & 0.75ct (carat) diamonds
Diamond stud earrings 18ct white gold settings 0.50ct (carat) & 1.0ct (carat) diamonds
Diamond solitaire pendants Platinum & 18ct white gold settings 0.50ct (carat) & 0.75ct (carat) diamonds
Plain wedding bands Palladium, 4mm, Court Shape, Heavy Platinum, 6mm, Court Shape, Heavy 18k WG, 3mm, Court Shape
Prices used to evaluate price comparisons were non-promotional
All prices include V.A.T
Our high street price comparisons are based on what we consider the closest equivalent products in terms of diamond and setting characteristics. Our "typical high street price" is the average %off based on the criteria above, multiplied by our retail price. Please note on occasions our price comparison may differ in other 4C criteria. If you'd like any more information on our 'typical high street price' do not hesitate in contacting us.
Examples of our price comparisons:
Before your order can be accepted, we must receive in cleared funds, or confirmation of authorisation of payment (where a credit card is used) of the specified purchase price in full (without any deduction). Once payment has been received by us we will confirm that your order has been accepted by sending you an Order Confirmation email including full details of the order to you at the email address you have provided. Our acceptance of your order brings into existence a legally binding contract between us. You must pay for the products you order by using any method currently specified on the Website, which may include without limitation bank wire transfer and credit or debit card via the phone or over the internet. In the event that payment for an order is not received, or you are not fully entitled to use your nominated credit, debit or charge card; or such card has insufficient funds to cover the price of the products then – Diamond Manufacturers may contact you allowing you to make payment in full within a specified period of time by using the same or an alternative method, or Diamond Manufacturers may at its sole discretion cancel your order in which case Diamond Manufacturers shall return any monies received from you within 30 days of receipt of such monies to your nominated account. You agree that in any event Diamond Manufacturers shall have no liability to you for any loss, damage, costs, expenses or other claims that you may incur. Goods will remain property of Diamond Manufacturers until they have been fully paid. In the event that you receive goods that you have not paid for and you are requested by Diamond Manufacturers to return the goods, you have to do so immediately without delays. Diamond Manufacturers will incur the costs of delivery.
The terms and conditions can be found here at all times. Your recent orders can be found in the ‘my account’ section.
You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty, however your right to cancel your contract with us for the goods you have ordered is subject to:
Once you have notified us that you are cancelling your contract, any sum debited from your credit card will be credited to your account as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. We will also reimburse you the cost of sending the items back to us on all UK orders. Return postage costs are the buyer's responsibility on International orders. If you do not return the goods delivered to you, in the way detailed above, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be credited to you.
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Diamond Manufacturers will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Diamond Manufacturers or its licensors.
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us by email at firstname.lastname@example.org of the problem within 7 working days of the delivery of the goods in question. If you do not receive goods ordered by you within 7 working days of the date on which you ordered them, we shall have no liability to you unless you notify us by email at email@example.com of the problem within 14 days of the date on which you ordered the goods. If you notify us of a problem under this condition, our only obligation will be, at your option either:
Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify us of under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 'c' above.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
We cannot be held responsible for any delays once the goods have left us and are in possession of the courier or Royal Mail.
Terms and Conditions updated on 09 April 2013.
All prices are GBP and include VAT at 20%